Metro Healthcare Systems is modernizing referral intake and care coordination so external partners have a clearer path into the agency and internal teams can move referrals forward with better visibility.
The MetroCare platform is payer-agnostic: referrals can originate from payer portals, hospitals, physician offices, case managers and other approved channels.
Capture referral information and source documents securely.
Validate service needs, documentation, coverage and operational fit.
Match disciplines with geography, qualifications, capacity and availability.
Monitor acceptance, scheduling, visits and unresolved issues.
To protect patient information, the public website should not collect clinical documents or detailed PHI. Approved partners should submit referrals through the secure MetroCare portal or an approved payer/referral channel.
